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Privacy Policy

Wisitech InfoSolutions Pvt. Ltd.

Effective date: 23 September 2026
Last updated: 23 September 2026

Introduction

Wisitech InfoSolutions Pvt. Ltd. (“Wisitech”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, retain and protect personal information when you:

  • Visit wisitech.com or another Wisitech page that links to this policy;
  • Submit an enquiry, consultation request or Commercial Fact Find;
  • Subscribe to our marketing communications;
  • Communicate or work with us; or
  • Use our services.

For the personal information covered by this policy, Wisitech is generally the data controller, meaning that we determine why and how the information is used.

Where we process personal information solely on behalf of a client, the client may be the data controller and its privacy policy will apply.

Information We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide

  • Your name, job title and contact details;
  • Your company name, industry and business location;
  • Information submitted through an enquiry, consultation request or Commercial Fact Find;
  • Details about your website, digital presence, objectives, challenges, budget, timeline or proposed project;
  • Emails, messages, call notes and other correspondence;
  • Billing, transaction and account information if you purchase our services;
  • Marketing preferences; and
  • Any other information you choose to provide.

Please do not submit sensitive personal information through our enquiry forms unless it is necessary and we have specifically requested it.

Information collected automatically

When you visit our website, we may collect:

  • Your IP address;
  • Browser and device information;
  • Operating system and screen size;
  • Pages visited and actions taken;
  • Referral source;
  • Approximate location derived from your IP address;
  • Date, time and duration of visits; and
  • Information collected through cookies and similar technologies.

More information is available in our Cookie Policy.

Information received from other sources

We may receive business contact information from:

  • Your employer or organisation;
  • A referral or business introduction;
  • Publicly available business sources; or
  • Service providers supporting our website, communications, analytics or lead management.

Where required, we will provide appropriate privacy information when we first contact you.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests;
  • Review Commercial Fact Find responses;
  • Understand your requirements and business objectives;
  • Prepare recommendations, estimates, proposals or agreements;
  • Follow up regarding services you have requested or discussed with us;
  • Provide and manage our services;
  • Communicate with clients and maintain business records;
  • Process payments and manage accounts;
  • Improve our website, services and customer experience;
  • Measure website performance and understand how visitors use our website;
  • Protect our website, systems, users and business against fraud, misuse and security threats;
  • Send newsletters, insights and other marketing communications where permitted;
  • Comply with legal, regulatory, tax and accounting obligations;
  • Establish, exercise or defend legal claims; and
  • Manage a business reorganisation, merger, acquisition or sale.

We will not use your information for a materially different purpose without informing you and establishing an appropriate legal basis.

UK Enquiries and Commercial Fact Finds

When you submit an enquiry through our UK pages or complete a Commercial Fact Find, we may use your information to:

  • Review your current digital position and requirements;
  • Assess the issues and opportunities you have identified;
  • Prepare relevant observations, recommendations, estimates or proposals;
  • Respond to and follow up on your enquiry; and
  • Maintain an appropriate record of our discussions.

Your Commercial Fact Find responses and related enquiry details will be personally reviewed by Mike Montero, Wisitech’s UK Business Growth Adviser, with support from relevant Wisitech team members in India.

Mike and the Wisitech team will use this information to assess your requirements, identify potential opportunities, prepare initial observations or recommendations, and respond to your enquiry.

Access will be limited to the information reasonably required for these purposes. Mike is authorised to use the information only in connection with his work for Wisitech and is subject to contractual confidentiality, security and data-protection obligations.

Submitting an enquiry does not automatically subscribe you to our general marketing communications.

Marketing Communications

We may send you newsletters, insights, company updates or information about our services where:

  • You have consented to receive them;
  • We are otherwise permitted to do so by applicable law; or
  • The communication relates directly to an existing business relationship or enquiry and you would reasonably expect to receive it.

You can opt out at any time by:

Opting out of marketing will not prevent us from sending necessary service, project, account or legal communications.

We do not sell personal information or provide it to unrelated organisations for their own direct-marketing purposes.

Cookies and Analytics

We use cookies and similar technologies to:

  • Operate and secure our website;
  • Remember your preferences;
  • Understand website traffic and usage;
  • Improve website performance and usability; and
  • Measure the effectiveness of our communications and campaigns.

Essential cookies may be used where necessary for the website to operate.

Where required by law, analytics, advertising and other non-essential cookies will only be used after you have provided consent.

You can manage your preferences through our cookie controls or browser settings. Please read our Cookie Policy for further information.

How We Share Information

We may share personal information, where reasonably necessary, with:

  • Mike Montero, Wisitech’s UK Business Growth Adviser, for the purpose of personally reviewing UK Commercial Fact Find submissions and supporting Wisitech’s response to those enquiries;
  • Relevant Wisitech employees and authorised team members in India;
  • Website hosting, cloud storage, email, communication and CRM providers;
  • Analytics, security and technical-support providers;
  • Payment processors and professional advisers;
  • Contractors, consultants or specialists who have been formally engaged to help us assess or deliver requested services;
  • Regulatory, law-enforcement, tax or other public authorities where legally required; and
  • Parties involved in a proposed or completed merger, acquisition, restructuring or sale of all or part of our business.

Before sharing personal information with an external contractor, consultant or specialist, we take reasonable steps to ensure that the recipient is appropriately engaged and subject to suitable confidentiality, security and data-protection obligations.

We do not sell personal information or provide it to unrelated organisations for their own direct-marketing purposes.

International Processing and Transfers

Wisitech is headquartered in India. Personal information submitted through our website, including through our UK pages, will be accessible to and primarily handled by relevant Wisitech team members in India.

UK Commercial Fact Find responses and related enquiry details will also be accessible to and reviewed by Mike Montero in the United Kingdom.

Some of our technology and service providers may process information in other countries. The privacy and data-protection laws of those countries may differ from the laws that apply where you live.

Where a disclosure or transfer is subject to international data-transfer restrictions, we will put an appropriate lawful mechanism and relevant safeguards in place before making the restricted transfer.

Depending on the circumstances, these safeguards may include:

  • Contractual protections;
  • An applicable adequacy regulation or decision; or
  • Another transfer mechanism permitted by applicable law.

You may contact us for further information about how your personal information is processed.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, regulatory, tax, accounting and reporting requirements.

Our principal retention periods are set out below.

Enquiries and Commercial Fact Finds

We retain enquiry details, Commercial Fact Find responses and related correspondence for up to 12 months after our last substantive contact concerning the enquiry.

We may delete the information sooner if it is no longer required.

Mike Montero must delete or return any copies of the information in accordance with Wisitech’s instructions and the terms of his agreement with Wisitech.

If you become a client, relevant information may form part of your client record and will then be retained in accordance with the retention period applicable to client, contractual and financial records.

Client and project records

We retain client, contractual, project and transaction records for the duration of the business relationship and afterwards for as long as reasonably necessary to comply with contractual, accounting, tax or legal requirements or to establish, exercise or defend legal claims.

Marketing information

We may retain marketing contact information for up to 12 months from your last meaningful interaction with us, unless:

  • You unsubscribe or object earlier;
  • A shorter period is required by law; or
  • We need to retain a minimal suppression record to ensure that we respect your opt-out request.

Technical and security information

Website and security logs may be retained for up to 12 months where required for website operation, security, fraud prevention and troubleshooting.

Legal and regulatory records

Information required for legal, tax, accounting, regulatory or dispute-related purposes may be retained for the period required or permitted by applicable law.

When information is no longer required, we will delete, anonymise or securely dispose of it.

Data Security

We use reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorised access;
  • Accidental loss;
  • Improper use or disclosure;
  • Unauthorised alteration; and
  • Destruction.

These measures may include access controls, secure transmission, authentication controls, backups, monitoring and restrictions on who can access personal information.

People authorised to handle personal information on Wisitech’s behalf are required to protect its confidentiality and use it only for authorised purposes.

No website, transmission or storage system can be guaranteed to be completely secure. You should therefore take appropriate care when sending information online.

If a personal-data breach occurs, we will investigate it and notify the relevant regulatory authority and affected individuals where required by applicable law.

Your Privacy Rights

Depending on where you live and the law that applies, you may have the right to:

  • Ask whether we process your personal information;
  • Request access to the personal information we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Request deletion of your information;
  • Request restriction of processing;
  • Object to processing based on legitimate interests;
  • Object to direct marketing;
  • Withdraw consent where processing is based on consent;
  • Request certain information in a portable format; and
  • Complain to an applicable data-protection authority.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise a privacy right, email connect@wisitech.com. We may need to verify your identity before acting on your request.

We will respond within the period required by applicable law.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

If changes are material, we will provide a prominent notice on our website or email you directly.

UK complaints

If you are located in the United Kingdom and have concerns about how we handle your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner’s Office.

Website: ico.org.uk

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed at children.

We do not knowingly collect personal information from children through our business enquiry forms. If we become aware that a child has submitted personal information without appropriate authority, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy, security or content of those websites. You should review the privacy policy of the relevant third party before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, processing activities, technology or legal obligations.

The latest version will be published on this page with an updated “Last updated” date.

If a change materially affects how we use personal information, we will provide an appropriate notice where required.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right or want further information about how we handle personal information, please contact:

Wisitech InfoSolutions Pvt. Ltd.
B-19, Acharya Niketan
Mayur Vihar Phase I
Delhi – 110091
India

Email: connect@wisitech.com
Phone: +91 93139 64620

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