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Privacy Policy

Wisitech InfoSolutions Pvt Ltd

Effective Date: September 19, 2025 | Last Updated: September 19, 2025

Introduction

Wisitech InfoSolutions Pvt Ltd (“Wisitech”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit wisitech.com.

By using our website, you agree to this policy. If you do not agree, please stop using our site.

Information We Collect

Personal Information We Collect

We may collect
  • Full name and contact details (email, phone, address)
  • Company information (if you contact us for business purposes)
  • Billing and payment information when you purchase our services
  • Communication records, such as emails or chat messages

Technical Information We Collect

When you visit our site, we automatically collect

  • Internet Protocol (IP) address
  • Browser type and version
  • Device information (operating system, screen size)
  • Pages visited, time spent, and actions taken
  • Cookies and similar technologies (see Cookies section)

How We Use Your Information

We use your information for the following purposes

  • To provide and improve our services
  • To respond to your inquiries and requests
  • To process payments and manage accounts
  • To send updates, newsletters, and marketing communications
(only if you consent)
  • To analyze website performance and user experience through tools such as Google Analytics
  • To comply with legal obligations and resolve disputes

Cookies and Tracking

Cookies are small text files stored on your device. We use them to

  • Remember your preferences for future visits
  • Improve site speed and performance
  • Measure traffic and usage patterns
  • Deliver relevant content and ads

You can control cookies through your browser settings. Essential cookies are required for the site to work; non-essential cookies are optional.

Data Retention

We keep your personal information only as long as needed

  • Customer account information: kept while your account is active
  • Marketing data: up to 24 months, unless you opt out earlier
  • Technical logs: up to 12 months for security and troubleshooting
  • Legal/transaction records: as required by applicable law

Sharing and Disclosure

We may share your information with

  • Service providers payment processors, hosting providers, analytics tools
  • Business partners when delivering joint services
  • Legal authorities when required by law or to protect our rights
  • In case of business transfer merger, acquisition, or sale of assets

We do not sell your personal information.

International Data Transfers

If your data is transferred outside your country, we ensure appropriate safeguards are in place, such as

  • Standard contractual clauses (SCCs) for EU/UK users
  • Compliance with applicable Indian privacy laws

Your Rights

Depending on where you live, you may have the following rights

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Request deletion of your information (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request a copy of your data in portable format
  • Opt out of marketing communications

To exercise these rights, email us at [email protected].

Children’s Privacy

Our website and services are not directed at children under 13 (or under 16 in the EU).

We do not knowingly collect personal information from children. If we learn we have, we will delete it immediately.

Data Security

We use industry-standard measures to protect your data, including

  • Secure servers with restricted access
  • SSL encryption for data transfers
  • Regular monitoring for threats and vulnerabilities

However, no system is completely secure. Please use strong passwords and protect your accounts.

Data Breach Notification

If a data breach occurs that may affect your personal information, we will

  • Notify you promptly via email (if available)
  • Provide details of the breach and recommended actions
  • Report to authorities as required by law

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

If changes are material, we will provide a prominent notice on our website or email you directly.

Contact Us

If you have any questions about this Privacy Policy, please contact us

Wisitech InfoSolutions Pvt Ltd
B-19, Acharya Niketan, Mayur Vihar Phase I, Delhi – 110091, India
Phone: +91 95828 49600
Email: [email protected]

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